Policy / draft
Privacy
A working summary of how Jueni Afrika approaches information during beta.
Who this applies to
Visitors, people who contact us, and authorised administrators or users of a Jueni Afrika product or managed deployment.
Information categories
Contact and account details, organisation and workspace configuration, submitted records, technical logs and diagnostics, support messages, and information voluntarily sent through public forms.
Purposes
Provide, secure, support, and improve the service; authenticate users; prevent abuse; communicate about a request; and meet legal or contractual obligations.
Legal basis and instructions
The applicable basis depends on context and may include contract, legitimate interests, consent, or legal obligation. Customer-controlled data is handled under the relevant agreement and documented instructions.
Retention and rights
Information should be retained only as needed for the stated purpose and applicable obligations. Subject to law, requests may include access, correction, deletion, restriction, or portability.
Contact
Send privacy questions to [email protected]. Identity or organisation authority may need to be verified before a request is fulfilled.
Questions that affect procurement, privacy, or deployment should be answered in writing.
[email protected]